If you see a “Point of Sale” (POS) on your bank statement that has the information below – DO NOT CALL THE 800 NUMBER.

 Point of Sale Withdrawal/
Microsoft*Store 800-642.7676

 The amount of the debit can vary but it is usually under $10.00. Most instances are in the amount of $8.70.

  •  RED FLAG #1 – If you call the number you will hear a message that “your information will be shared with other countries not for training purposes.”
  • RED FLAG #2 – The message will direct you to a web site
  • RED FLAG #3 – Once on the site there is a message “If you wish to talk to a customer service representative, please enter your credit card information.”


Click HERE to view a brochure from the FTC on how to avoid a scam. There is also additional links below that our customers can go to learn about and report  fraud:


Get more detail about data breaches
The impact of a data breach that involves your personal information can go beyond financial information. To learn more about what’s involved and the best strategies if your information has been part of a breach, visit the Federal Trade Commission’s Consumer Information site.

Customer Responsibilities
  • Review your account statement regularly and promptly report any fraudulent activity.
  • Create a complex Online Banking password. Use a combination of letters, both capital and lowercase, numbers and symbols.
  • Protect your Online Banking ID and password. If you share this information with someone, all transactions they initiate are considered as authorized by you, even for transactions you did not intend for them to make.
  • Never leave your computer or mobile device unattended during an Online Banking session. Sign off from Online Banking and mobile banking when you are finished with each session by using the ‘Logout’ button.
  • Shred financial documents and paperwork with personal information.
  • Never give out personal information over the phone or Internet unless you are certain you know who you are dealing with.
  • Never click on links sent in unsolicited emails.
  • Inspect your credit report for inaccurate data. You can obtain a free report by visiting
Additional Steps for Commercial Accounts

Perform your own risk assessment, evaluating both risks and controls in your environment regarding online banking and/or remote deposit capture. Be sure to consider:

  • Assigning individuals their own unique usernames/passwords
  • The possibility of internal fraud or theft
  • Delays in terminating the rights of former employees
  • Segregating duties so that dual control is in place
  • Conducting employee background checks
  • Conducting internal or third party audits
  • Using firewalls and up to date anti-virus protection to prevent outside intrusion