PERSON TO PERSON PAYMENTS (P2P)
Person to Person payments (P2P) can be found in the Move Money section of your menu. This service is available upon your request and one-time ID verification. Please call 800-349-2814 for assistance registering.
Whether you’re paying a friend back for picking up groceries or sending money to your child in college, we’ve made sending person to person (P2P) payments simple, secure and instant. AND best of all, FREE! You can send these payments directly within your Mobile Banking or Online Banking!
Follow these simple steps to start sending P2P payments directly to friends’ and family:
Step 1: Login to the mobile banking app or online banking portal. Click on the Move Money section, then “New Transaction.”
Step 2: Choose which account you’d like to send money from.
Step 3: Next, choose to whom you’d like to send funds. If you’ve sent a P2P payment before, you can simply select that recipient again. If this is your first time sending a P2P payment to an individual, you’ll need to click “+Add New Payee” at the bottom of the screen.
Step 4: Select your payment type. In this case, that’s “Person to Person.”
Step 5: Add your new payee by entering their name and how you’d like to notify them to receive the payment. Enter either the recipient’s debit card information (if available) or their mobile phone number or email address. When you’re done select “Add Payee” at the bottom of the screen.
Step 6: Enter the dollar amount you’d like to send. You can also choose to add a note to the recipient if desired. Once you’ve filled in these details click “Continue.”
Step 7: Review your transaction to ensure everything is correct. Once reviewed, click the “Submit” button.
Step 8: For your protection, you will receive a phone message or be sent a one-time passcode on your personal device to release the payment.
Accepting the payment on the recipient’s end is just as easy! Depending on what notification method you’ve chosen, they will receive an email or text message alerting them of your P2P payment. And after you’ve sent a payment once, all future payments are transferred without any interaction from the recipient.
And just like that you’ve sent money securely to your friends and family within minutes!
*Please reference our Digital Banking Guidebook, pages 80-103, for P2P help and tips.
More About New P2P Payment Service:
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